Part 1 Some general hypotheses; some specific questions; towards a model for disability research; case study methods versus structure of the book. Part 2 Disabling values - disabling policies: disabling values; an agenda for change? disabling values and community care. Part 3 An enabling counter-culture: social movements; the disabled people's movement; the movement for independent living. Part 4 From principle to practice: personal assistance and independent living; care assessments and self-assessment; care management and self-management. Part 5 Marketing the social model: a market for independent living; the politics of contracting; the impact of contracting. Part 6 Improving services: in search of standards; some experience of quality; improving service quality; towards a measure of participation. Beyond services: what kind of outcomes? some examples of service outcomes; quality of life; quality and equality. Part 8 Barriers and strategies: bridging the implementing gap; the scope of legislative change; social change.
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