Section 1 Friendships: introduction; what are friends? influences on relationships; personal development; social networks; making new friends; loneliness; barriers in friendships; conclusions. Section 2 Social skills training: introduction; social and relationships rules; loneliness and poor social skills; speech and body messages; role play; role plays in action; self-disclosure; listening skills; self-confidence and shyness; making conversation; conclusion. Section 3 assertiveness: introduction; assertiveness; protecting yourself; feelings and complaints; saying no, compliments and asking for what you want; conclusion. Section 4 Counselling: introduction; counselling; counselling in practice. Information sheet - national helplines.
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